ADMINISTRATIVE SUPPORT SUPERVISOR

SUMMARY:

The Administrative Support Supervisor is responsible for supervising the activities of support level personnel within an assigned department or program. This position is governed by state and federal laws and institution policy.

TYPICAL FUNCTIONS:

Interviews, hires, plans, and directs the activities of subordinate employees by establishing work schedules, assigning specific duties, providing detailed instructions, and monitoring and reviewing work on a regular basis to ensure adherence to instructions, deadlines, proper procedures, and the delivery of services.

Conducts performance evaluations on a timely basis and establishes employee goals and development plans. Processes all required personnel actions following established policies and procedures.

Researches and analyzes data pertinent to work programs and agency goals and objectives and prepares reports explaining findings.

Assists in budget preparation and monitors budget throughout the budget cycle.

Assists in developing or revising policies, procedures, and directives based on research findings.

Participates in leadership activities and attends required meetings.

Ensures proper and timely processing of time sheets, payroll documents, purchase orders, or any other procedural forms required.

Performs other duties as assigned.

KNOWLEDGE, ABILITIES, AND SKILLS:

Knowledge of staff development and supervision principles.

Knowledge of department operations, policies, and procedures. Knowledge of applicable laws and regulations. Knowledge of computers and software applications. Knowledge of basic accounting principles. Ability to conduct research and perform basic quantitative quality assurance reviews. Ability to resolve operational problems. Ability to research, prepare, and present comprehensive written and oral reports to the supervisor.

MINIMUM EDUCATION AND/OR EXPERIENCE:

The formal education of a high school diploma; plus one year of specialized training in business management, business education, or a related field; plus three years of experience in administrative support, including one year in a supervisory or leadership capacity.

Additional requirements determined by the institution for recruiting purposes require review and approval by the Arkansas Division of Higher Education.

OTHER JOB RELATED EDUCATION AND/OR EXPERIENCE MAY BE SUBSTITUTED FOR ALL OR PART OF THESE BASIC REQUIREMENTS, EXCEPT FOR CERTIFICATION OR LICENSURE REQUIREMENTS, UPON APPROVAL OF THE QUALIFICATIONS REVIEW COMMITTEE.