PARKING CONTROL OFFICER

SUMMARY:

The Parking Control Officer is responsible for the coordination of the parking control staff and parking facilities. This position is governed by state and federal laws and institution policy.

TYPICAL FUNCTIONS:

Provides parking assistance by giving directions and explaining parking regulations to students, employees, and visitors.

Assists implementation of special events parking plans and enforces parking regulations through the issuance of warnings, citations, immobilizing, and towing vehicles.

Coordinates activities of part time parking control employees working their assigned zone, including training of new part time employees, and helps in the resolution of incidents of confrontation arising in the field.

Authorizes the installation of devices to immobilize vehicles identified as chronic parking violators and the towing of illegally parked vehicles.

Patrols assigned campus sector and reports criminal offenses to University police and maintenance needs to supervisor, and directs the public to the proper office to obtain assistance.

Performs other duties as assigned.

KNOWLEDGE, ABILITIES, AND SKILLS:

Knowledge of campus parking rules and regulations. Knowledge of hand held computers and radio procedures. Knowledge of basic rules of conflict resolution. Knowledge of parking and building locations and enforcement. Ability to oversee the activities of part time employees. Ability to provide parking assistance for the campus and proper enforcement. Ability to communicate effectively orally and in writing.

MINIMUM EDUCATION AND/OR EXPERIENCE:

The formal education equivalent of a high school diploma; plus one year of experience in parking control or related work.

Additional requirements determined by the agency for recruiting purposes require review and approval by the Arkansas Division of Higher Education.

OTHER JOB RELATED EDUCATION AND/OR EXPERIENCE MAY BE SUBSTITUTED FOR ALL OR PART OF THESE BASIC REQUIREMENTS, EXCEPT FOR CERTIFICATION OR LICENSURE REQUIREMENTS, UPON APPROVAL OF THE QUALIFICATIONS REVIEW COMMITTEE.