INSTITUTIONAL SERVICES SUPERVISOR

SUMMARY:

The Institutional Services Supervisor is responsible for overseeing and monitoring custodial and minor maintenance activities in building facilities and supervising laundry room functions in an institutional setting. This position is governed by state and federal laws and institution policy.

TYPICAL FUNCTIONS:

Supervises a staff of housekeeping/custodial/laundry personnel by interviewing, recommending for hire/termination, training, assigning and reviewing work, counseling, and evaluating the performance of incumbents.

Schedules and supervises the collection and cleaning of soiled articles from units, inspects cleaned articles, and may direct re-cleaning, mending, or other actions as necessary.

Monitors workers engaged in counting, folding, ironing, and delivering cleaned items to insure proper distribution.

Conducts inspections of building facilities to determine custodial and/or maintenance needs.

Establishes standards and procedures for work of custodial/housekeeping staff.

Conducts orientation training and in-service training to explain policies, work procedures, and to demonstrate use and maintenance of equipment.

Inventories stock to ensure that supplies and equipment are available in adequate amounts and writes purchase orders for needed items.

Maintains records and prepares reports on cleaning and minor maintenance activities.

Performs other duties as assigned.

KNOWLEDGE, ABILITIES, AND SKILLS:

Knowledge of supervisory practices and procedures. Knowledge of custodial and maintenance practices and techniques. Knowledge of materials and equipment used in custodial and maintenance work. Knowledge of the operation and maintenance requirements of commercial laundry equipment.

Ability to maintain adequate supplies and inventory records. Ability to prepare written documents. Ability to conduct inspections to determine compliance with standards. Ability to supervise staff of subordinate supervisors, custodial workers and semi-skilled maintenance repairmen.

MINIMUM EDUCATION AND/OR EXPERIENCE:

The formal education equivalent of a high school diploma; plus one year of vocational training and/or experience in housekeeping.

Additional requirements determined by the institution for recruiting purposes require review and approval by the Arkansas Division of Higher Education.

OTHER JOB RELATED EDUCATION AND/OR EXPERIENCE MAY BE SUBSTITUTED FOR ALL OR PART OF THESE BASIC REQUIREMENTS, EXCEPT FOR CERTIFICATION OR LICENSURE REQUIREMENTS, UPON APPROVAL OF THE QUALIFICATIONS REVIEW COMMITTEE.