The University of Arkansas Fayetteville (UAF) Systems Administrator is responsible for campus computer system administration to ensure availability to all systems users and to perform necessary maintenance supporting system availability. This position is governed by state and federal laws and institution policy.
Directs the Information Technology (IT) activities of a professional, technical, and administrative support staff through lower-level managers including interviewing, hiring, terminating, reviewing performance evaluations conducted by subordinates, evaluating the performance of subordinates, and reviewing and approving/disapproving a variety of actions, policies, and procedures recommended by subordinates, preparing short and long range plans, and preparing, implementing, and monitoring operational and biennial budgets. Develops strategies for meeting current and future infrastructure needs by defining system and application architecture; provides vision with plans that anticipate and resolve problems. Oversees operating system software planning, design, installation, configuration, performance tuning, security, backup/ recovery, and troubleshooting for systems providing services for the entire campus. Assists users with, solving computer related problems, such as malfunctions and programing problems. Evaluates, tests, and deploys all software and hardware upgrades to the system infrastructure, and coordinates installation of computer programs and systems. Coordinates and links computer systems with IT services and campus distributed IT to increase compatibility and to share information. Collects and reviews systems data for capacity and planning purposes and researches, evaluates, and recommends systems technologies to support business requirements. Creates and maintains documentation to describe program development, logic, coding, and corrections, and may write manuals for users to describe installation and operating procedures. Performs other duties as assigned.
KNOWLEDGE, ABILITIES, AND SKILLS:
Knowledge of computer systems applications, designs and programming including hardware and related software. Knowledge of supervisory techniques and practices. Knowledge of institution computer operating systems and maintenance. Knowledge of information technology and applications development. Ability to plan, organize, and direct the work of lower-level supervisors and/or subordinates. Ability to assist IT staff with various problem definitions and solutions.
Ability to identify complex problems and review related information, develop and evaluate options and implement solutions. Ability to assess existing system capability and infrastructure and plan for enhancements to meet business needs. Ability to customize and update computer systems as required. Ability to communicate in oral and written formats.
MINIMUM EDUCATION AND/OR EXPERIENCE:
The formal education equivalent of a bachelor