The Parking Control Supervisor is responsible for the patrol, maintenance and upkeep of official university parking areas. This position is governed by state and federal laws and institution policy.
Supervises the work of subordinate employees by establishing work schedules, assigning duties, providing detailed instructions, and reviewing the work on a regular basis to ensure adherence to proper procedures.
Reviews parking area designations and special arrangement parking requirements, and assigns parking control officers to various parking areas.
Monitors various parking areas to locate potential violations, and assists motorists in finding designated parking areas, according to permits.
Explains parking rules and regulations to staff, students, and campus visitors, and directs motorists to signed designated areas.
Assists in resolving problems encountered by patrol officers and parking violators.
Authorizes tow of improperly parked vehicles, and assesses impact fees for violations and improper parking of vehicles in restricted parking areas.
Maintains records of citations issued and billing of customers.
Reviews parking area designations and makes changes to accommodate peak traffic periods and special events.
Collects money from parking meters and deposits receipts with treasurer’s office. Removes damaged or faulty meters, and performs minor maintenance or repairs, as needed.
Performs other duties as assigned.
KNOWLEDGE, ABILITIES, AND SKILLS:
Knowledge of supervisory practices and procedures. Knowledge of university parking rules and regulations.
Ability to assign schedules and supervise the work of subordinates. Ability to develop and explain parking rules and regulations. Ability to analyze parking control problems and recommend corrective actions. Ability to perform activities regardless of negative factors or feedback.
MINIMUM EDUCATION AND/OR EXPERIENCE:
The formal education equivalent of a high school diploma; plus one year of experience in parking control, including six months in a leadership capacity.
Additional requirements determined by the agency for recruiting purposes require review and approval by the Arkansas Division of Higher Education.
OTHER JOB RELATED EDUCATION AND/OR EXPERIENCE MAY BE SUBSTITUTED FOR ALL OR PART OF THESE BASIC REQUIREMENTS, EXCEPT FOR CERTIFICATION OR LICENSURE REQUIREMENTS, UPON APPROVAL OF THE QUALIFICATIONS REVIEW COMMITTEE.