INFORMATION TECHNOLOGY MANAGER

SUMMARY:

The Information Technology Manager is responsible for supporting, facilitating, preparing, and developing the policies, standards, and guidelines relating to information technology. This position is governed by state and federal laws and institution policy.

TYPICAL FUNCTIONS:

Develops and publishes policies, standards, and guidelines relating to information technology.

Evaluates, designs, implements, and maintains databases, writes codes, verifies data, and constructs complex reports.

Provides technical assistance in software applications and problem solving to agency personnel.

Tests technologies for compliance with accessibility laws and standards for internal and external entities.

Produces reports, graphic art, visual materials, and other electronic and paper documents for presentations, websites, and publications for agency outreach.

Provides and maintains ongoing design of websites to ensure consistency in style, tone, and quality of the organization’s site.

Performs research and data analysis and utilizes reporting tools for project design.

Performs other duties as assigned.

KNOWLEDGE, ABILITIES, AND SKILLS:

Knowledge of principles and processes for providing customer and personal services. Knowledge of Microsoft Office Professional Suite automation and interoperability. Ability to identify complex problems and review related information to develop and evaluate options and implement solutions. Ability to read and understand information and ideas presented in writing. Ability to develop, design, edit, and maintain websites. Ability to prepare and deliver public presentations related to information technology. Ability to communicate both orally and in writing.

MINIMUM EDUCATION AND/OR EXPERIENCE:

The formal education equivalent of a bachelor’s degree in information technology, business administration, or related field; plus three years of experience in system analysis, telecommunications, information technology, information security, or related field.

Additional requirements determined by the agency for recruiting purposes require review and approval by the Arkansas Division of Higher Education.

OTHER JOB RELATED EDUCATION AND/OR EXPERIENCE MAY BE SUBSTITUTED FOR ALL OR PART OF THESE BASIC REQUIREMENTS, EXCEPT FOR CERTIFICATION OR LICENSURE REQUIREMENTS, UPON APPROVAL OF THE QUALIFICATIONS REVIEW COMMITTEE.