The Arkansas State University (ASU) Director of Housekeeping is responsible for directing and overseeing housekeeping activities at the university. This position is governed by state and federal laws and institution policy.
Performs inspections of work sites to determine adequacy of cleanliness and needed maintenance. Advises staff of work areas needing additional attention and informs physical plant personnel of needed maintenance. Answers questions and investigates complaints from users of work unit services. Supervises a staff of housekeeping supervisors and custodial workers by interviewing and hiring job applicants, planning and making work assignments, providing formal and on-the- job employee training, evaluating work performance, and handling disciplinary matters. Develops cleaning techniques, specific cleaning requirements, and cleaning priorities. Serves as representative to various vendors in the area of housekeeping. Performs administrative duties, such as developing policies and procedures, approving purchase of supplies and equipment, preparing work unit activity reports, and making recommendations on budgetary needs.
Performs other duties as assigned.
KNOWLEDGE, ABILITIES, AND SKILLS:
Knowledge of the principles and techniques of housekeeping services. Knowledge of custodial requirements, equipment and supplies. Ability to supervise a housekeeping and custodial staff. Ability to inspect facilities and determine custodial and maintenance needs. Ability to coordinate the operation of a housekeeping department.
MINIMUM EDUCATION AND/OR EXPERIENCE:
The formal education equivalent of a bachelor's degree in general business, management or a related field; plus two years of experience in institutional housekeeping or a related area, including one year in a supervisory capacity.
Additional requirements determined by the agency for recruiting purposes require review and approval by the Arkansas Division of Higher Education.
OTHER JOB RELATED EDUCATION AND/OR EXPERIENCE MAY BE SUBSTITUTED FOR ALL OR PART OF THESE BASIC REQUIREMENTS, EXCEPT FOR CERTIFICATION OR LICENSURE REQUIREMENTS, UPON APPROVAL OF THE QUALIFICATIONS REVIEW COMMITTEE.