The Assistant Bookstore Manager is responsible for a specific area or areas in an institution of higher education bookstore. This position is governed by state and federal laws and institution policy.
Gathers textbook information by contacting department and faculty personnel and determines quantities to order by checking current stock, estimating student buy back of books, and reviewing previous course enrollment. Reviews price lists, invoices, and purchase orders to ensure receipt and correct pricing of books. Purchases office supplies, basic school supplies, soft goods, gifts, souvenirs, and sundry items. Oversees operations of customer service counter, including special book orders, gift wrapping, mailing services, and customer questions. Handles customer complaints concerning defective or unsatisfactory merchandise. Coordinates book promotions and sale tables. Recommends changes in policies and procedures to bookstore manager.
Performs other duties as assigned.
KNOWLEDGE, ABILITIES, AND SKILLS:
Knowledge of purchasing principles and procedures. Knowledge of the operation of a revenue producing facility. Ability to determine merchandising needs by reviewing inventory and pricing information. Ability to coordinate various sales and advertising activities. Ability to handle and resolve customer complaints.
MINIMUM EDUCATION AND/OR EXPERIENCE:
The formal education equivalent of a high school diploma; plus two years of specialized training in sales and marketing or a related field; plus two years of experience in a revenue producing facility or related area.
Additional requirements determined by the agency for recruiting purposes require review and approval by the Arkansas Division of Higher Education.
OTHER JOB RELATED EDUCATION AND/OR EXPERIENCE MAY BE SUBSTITUTED FOR ALL OR PART OF THESE BASIC REQUIREMENTS, EXCEPT FOR CERTIFICATION OR LICENSURE REQUIREMENTS, UPON APPROVAL OF THE QUALIFICATIONS REVIEW COMMITTEE.